According to a Wikipedia article, Web 2.0 consists of web applications that help in information sharing and collaboration. Examples of Web 2.0 include social networking sites, blogs, wikis, video sharing sites,hosted services, web applications, and mashups

Some of the really good examples of Web 2.0 are tools offered by Google; tools that are very useful to the individual, organizations and Internet community.

What are these tools? How can you use them effectively? How can you improve your productivity with these tools? What can you learn from and about these tools? How can these tools be effective in organizations? These are some of the questions that this project is designed to answer.

This project is based on student-centered learning where each student is assigned a Web 2.0 tool to master and then required to train fellow students in that tool. This is a "learn by doing" project.

There is a second part to this project which reinforces this one. After this first part is completed, students will use all of the tools in real life in their work as students and will demonstrate how these tools have been used.

Add to the project - instructor to have students download Chrome, create Google Account, Delicious Account, create Dropbox account, create Facebook account in the second class BEFORE assigning topics


1. Understand all components of Web 2.0 tools. What they are, what can you do with them and how they can be used to improve your daily productivity.
2. Learn and use Web 2.0 tools like an expert. These tools are effective in many disciplines such as Marketing, Research and also for group collaboration.
3. Learn how to create a training plan. This will help in understanding courses such as project management where tasks, sub-tasks, timeline and project resources need to be identified.
4. Learn how to train rather than present. This is a valuable skill in organizations and one that can be added to a CV.
5. Learn how to evaluate training sessions and to do peer evaluations. This is an especially valuable skill for managers or for those required to do 360° evaluations within an organization.
6. Learn and enhance time management skills. The ability to create a plan, follow that plan and deliver on time is an extremely valuable skill for organizations as it often reduces costs (the time value of money).


1. You MUST have a Google account and be able to login. If you don't have this already, please do this as soon as possible.
2. Download Google Chrome and make it your default browser. If you don't like Chrome, you are free to uninstall it after the project is finished. Make sure to download it from the link (or download the English language version)
3. Your instructor will assign you to a topic.
4. If your topic is a group topic, meet with your group immediately and regularly to discuss what you need to do.
5. Research your topic and understand it like an EXPERT. If you need ideas, type in "cool things to do with [your topic]" or similar as a Google Search. This will give you a start on what you need to do.
6. Start writing a training plan including hands-on training guidelines or materials (if any). The training plan should have a detailed list of activities and approximate time for each activity. This will help you plan better.
7. Discuss your training plan and training guideline with your instructor as often as you need to.
8. You will have at least one assessed meeting with your instructor for which you MUST have a training plan to show that you have been working on your topic.
9. Prepare your training session. Remember, a training session is "hands-on" which means your trainees are actively participating. You may have to create training materials or Powerpoint slides but this is OPTIONAL.
10. Your instructor will send you a training schedule with the dates and times. Please check this and discuss if you need changes such as time, date or length of the session.
11. If you need your trainees to be prepared for your session before you actually train, you will have to send them emails with instructions or materials. These should be sent well before your actual training session.
12. Submit your training plan one week before the start of the training sessions. Your instructor will let you know the date. See this section on the assessment for this item.
13. Deliver your training. Each student will be required to lead the training for at least 10-15 minutes excluding set up time, breaks, pauses and activity. Total time of the session cannot exceed 20-25 minutes unless approved by your instructor.
14. * You must do the training session on your scheduled date and time. If you notify your instructor on the day of your scheduled training that you cannot do your session, you will receive an "F" for the project unless it is a documented family emergency. Also, it is up to you to rearrange session timings with your fellow trainers.
15. For all trainees, you are required to do an evaluation of the trainer and training session. Your instructor will go over the process with you. Part of your overall grade for this project depends on how many peer evaluations you do. See the Peer Evaluation Criteria section for details.

Suggested Training Plan Format

The thing to remember with the training plan is to keep it simple yet detailed so you and I will know the approximate length of time for your training session. Here is a suggested format:

Item # Activity Detail of Activity Time
1. What is the activity? Give full details of the activity with screenshots. The activity detail should also answer the "why" of why you are doing this activity The time that this activity will take (e.g. 45 seconds or 1.5 minutes, etc)
Total Training time
Add all the time for all your activites and enter the total time in MINUTES (e.g. 15 or 16.5; etc)

Time Frame

Please check the Semester Calendar for dates and deadlines but here is a rough outline of what you need to do with your time:

Week Activity
1. Topics are assigned and your research starts. By the end of the week, you have a very good idea about your topic. You have also started to write down some activities in your training plan.
2. You must meet with your instructor at the beginning of the week. The meeting is informal and you will share your ideas with your instructor. Make sure to have a rough plan in mind and be prepared to discuss your ideas for your training. At the end of this week, you will have finished your training plan and training materials.
3. This week, you will have assessed meetings with your instructor. Please make sure to have detailed ideas of what you will do for your training session. Your training plan should be complete at this point.
4. More informal meetings. By the end of this week, you will have finalized and prepared your hands-on activities and any other materials and be ready to deliver your training. You will hand in your completed training plan and any materials you have developed.
5-6. Training starts, wrap-up, and reflection


1. Training plan of what each person/group will cover during the training including materials for hands on activities. Upload softcopy
2. Powerpoint presentation of lesson if needed. Since this is a training session, a Powerpoint is generally not needed. Upload softcopy
3. Training session  


The main resources for this project will come from Other secondary resources are your instructor and the internet. In addition, please read the following required articles on Web 2.0 terms and technology:

1. Background on the Web 2.0 Project Textbook, p. 300-304
2. On Google Textbook, p. 184-186; 317-319
3. On Blogs Textbook, p. 420-422
4. Article on Web 2.0 Wikipedia
5. Tracking the business benefits of Web 2.0. Please register for free on the site McKinsey Article
6. Interactive Survey on Web 2.0 McKinsey Survey


1. Training plan and materials submitted and on time. If you don't hand in your training plan you will get 0% of this component. If the training plan is submitted late, there will be a 5% deduction from your final grades. 10%
2. Assessed meetings - Did you meet with your instructor to discuss your ideas? Were shared ideas incorporated into the training? Were you prepared for the meeting. 10%
3. How you did as a trainer (well rehearsed, knew material, well prepared, made the training FUN, spoke for allotted time and kept to time limits). Also, your scores will be dependent on how well you answered the "WHY" (why is this useful to me and why would it be useful to a business). In addition, you will be assessed on how well you did in convincing the trainees to use your "product". 60%
4. Peer evaluations for trainers. All trainees are required to be on time for these sessions and fully participate. 20%

This training sessions will be assessed in the following manner:

Grade Training Assessment Criteria
A Training has all of the required elements – training was fun with excellent activities and kept the attention of every student. Students learned from training. Individual trainers were superbly well prepared and knew their material. It should look like you spent a great deal of time in preparing/delivering your training. There were no equipment problems or malfunctions and the training was perfect and met and exceeded expectations. This is a "wow" training session.
B Training has all of the required elements but training is weak. Activities are not interesting, somewhat interesting or not very well thought out. Trainers can demonstrate expertise in their subject matter but not beyond expectations. Trainings that do not meet the 10-15 minute criteria for speaking time will only be eligible for a "B" as the highest grade! Trainings that substantially go over the allotted time may also fall in this category.
C Training is structured more like a presentation. Training lacks a few of the required elements but it looks like some effort has been made. Trainers are not well-prepared and cannot demonstrate expertise. Any training session that is 7 minutes or less regardless of peer evaluations or quality of training. Major equipment malfunction.
D Training lacks a few of the required elements and it looks like little effort has been made. Trainers are not well-prepared and do not show expertise. Training plan is not complete. Major equipment malfunction that takes up a large percentage of training time.
F Training does not meet criteria or student was absent. Training plan also does not meet criteria and/or was not submitted.

The peer grading component will be assesed on quality, completeness and how well you stayed within the grading guidelines (such as the number of A/A- grades you are allowed). In addition, although you are not required to leave comments in the feedback, you should as it helps your fellow trainers to improve and justifies your grade. If you provide feedback with no comments, it lessens the impact of your evaluation. All of this will be taken into consideration for final grades of this component.

Missed peer evaluations through absences or late entries to the training will be assessed in the same percentages as the attendeance policy percentages. The percentages below refer to the 20% overall project grade for peer evaluations

Grade Peer Evaluation Criteria
100% 0%-0.9% - missed peer evaluations
80% 1.0% - 2.9% missed peer evaluations
60% 3.0%-3.9% missed peer evaluations
40% 4.0%-4.9% missed peer evaluations
20% 5.0% -9.9% missed peer evaluations
0% 10% and over missed peer evaluations

Web 2.0 Tools

This is an approximate list. Hint - Makes sure to click on the links below for your topic! For the training dates and times, please see the group and topic assignment list.

  Tool # of students
1. Google Chrome, add-ons, themes 1-2
2. Blogs (creating, setting up, themes, embedding video, customizing, etc) * 1-2
3. Google Sites * 1-2
4. Google searching (how to do searches on Google, “I’m feeling Lucky” searches, compound, Boolean searches, Search operators, “+”, synonym, domain search, numrange search, file search, etc). See the Advanced Page.* 1
5. Google Web Search Features ( plus Google Scholar and Blog Search 1
6. Google Earth (What it is, how to use it, what can one find on it and how is it applicable in the UAE, what is GPS, Google Maps) 1-2
7. Gmail; voice and video chat, filters, using Gmail as a drive 1
8. Google Docs * 1-2
9. Google Calendar (synchronizing with smartphones, etc) * 1
10. Google Finance * 1
11. Google News 1
12. Google Picasa and Picasaweb 1
13. Facebook (sales/marketing, company collaboration, political, smartphone apps - this is a presentation/training and should focus on the business uses of Facebook) * 1
14. Twitter (hash tags, tweets, retweets, channels, purpose of, smartphone apps for) * 1
15. RSS Feeds and applications (e.g. Google Reader) * 1
16. Social bookmarking - (what is it, popular sites such as and * 1-2
17. Drives on the "cloud". Compare and contrast Google Drive vs. Dropbox. Demonstrate why you would use these. Explore smartphone applications that use these for sync and backup and how to use these with a smartphone and PC. 1

*- Essential topics