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You are a group of Network professionals working in Dubai. You have been called by the Dubai Women’s College (DWC) to conduct a training session to a class of MIS students on networks, how they work and to give the class some real-life examples of the structure of networks and the different components that make up a network.

DWC wants you to prepare a presentation of your lesson and conduct your class within four weeks.

Objectives

1. Understand the components that make up a network.
2. Learn and use basic networking tools such as “ping”, “ipconfig”, “tracert” and “nslookup” to understand how IP addressing, Domain Naming System and routing work.
3. This is a “peer teaching” project and it will be done in groups of 2, 3 or 4 students. Your team will be assigned a topic on networking and it will be your job to become an EXPERT on that topic. You will then teach/train the other members of the class and make them experts.
4. Find a company in Dubai, meet with their IT management, interview them regarding your topic and find out how your topic is used in the “real world”. Make sure you know your topic first so you can ask good questions!
5. Create a training presentation on the network component you have been assigned and teach the class.

Instructions

1. Your instructor will select your groups which will consist of 2, 3 or 4 students per group.
2. Your instructor will assign you to a networking topic. Meet with your group to discuss what you need to do, who and where your resources are.
3. You MUST meet with your instructor to understand the requirements and expectations of the project.
4. Research your topic and understand it like an EXPERT.
5. Find a company in Dubai, meet with their IT management, tour their data center and find out how your topic is used in the “real world”.
6. Prepare the Powerpoint presentation and training plan for your lesson. Embed a Visio drawing and at least one screenshot into the PowerPoint presentation
7. Deliver your training. Each session will be between 30-45 minutes long (excluding set up time and breaks) long. Each team member needs to speak for 7 minutes minimum). Each session may NOT exceed 45 minutes.

Time Frame

This project will be approximately 5 weeks long. By the end of the second week, you will have become an expert in your topic and have started to do your Powerpoints and training plan.

By the third week, you will have submitted your presentations and will have practised your presentation as a group.

Presentations will start/end during Week 4.

Deliverables

1. Which company in Dubai you have selected, who you will be interviewing and a list of interview questions that you will ask
2. Results of your interview either as a sound file recording, a video or a transcript of your conversation
3. Powerpoint presentation of lesson (Group assessment). Make sure you have embedded a Visio drawing and at least one screenshot into the PowerPoint presentation
4. In-class teaching presentation
5. Minimum one-page (500 words) individual reflection on what you did, what you learned, the role you played during the planning of the lesson and the teaching process.
6. 500-word mini report on your research findings with MLA referencing.

Resources

1. Tour a datacenter at DWC or at another company and understand the components of a network.
2. Classroom discussions, question and answer
3. Articles on the Web or library
4. http://www.howstuffworks.com (Hint: search for these articles: “What is an IP Address”; “How Internet Infrastucture Works”;  “How Routers Work”; “How Firewalls Work”; “How Web Servers Work”; “How Domain Name Servers Work”; “How DSL works”)
5. http://compnetworking.about.com/cs/beginnersguides/
6. http://www.lantronix.com/learning/tutorials/etntba.html
7. Video -

Learning Outcomes

1. Learn about the hardware involved in a setting up a network.
2. Learn the main functions of operating systems.
3. Learn about technologies that provide security for a network that is exposed to the Internet.
4. Learn about remote access technologies.
5. Know the advantages of a networked work environment vs. stand alone.
6. Specifically, learn about firewalls, IP addresses, MAC addresses, domain name service (DNS), print servers, fileservers, protocols (ftp, smtp, http, https)
7. Use tools like Traceroute, ipconfig, arp, netstat, getmac
8. Use/learn new software – MS Visio (optional)

Assessment

Issues within your teams must be identified and resolved early. Do not come at the end of your project to tell your instructor(s) about problems within teams.

You will be given general guidelines on what you need to do. At this point in your studies, you are expected to find/create specific information based on general guidelines. Do not expect your instructor to provide you the answers. Rather, based on discussions and suggestions, you are expected to get the answers through your own research!!

This project will have the following assessments:

1. Powerpoint presentation file and training plan. Group assessment. (10%)
2. How you did as a trainer (well rehearsed, knew material, well prepared, spoke for allotted time). Individual/Group assessment. (60%)
3. Interview questions and results of interview – were the questions thorough and were the results of the interview documented as a transcript, sound recording or video? Group assessment based on quality and effort. (20%)
4. 500-word mini report with MLA referencing. Group assessment. (10%)
5. Final marks for each student will be a combination of 50% of group and 50% of individual.
  There will be a quiz at the end which will be a part of your final grades.

The training and lesson plan portion of the project will be marked in the following manner:

Grade

Assessment

A

Training has all of the required elements – training was fun with excellent activities, started on time, kept the attention of every student. Individual students were well prepared and knew their material. It should look like you spent a great deal of time in preparing/delivering your training.

B

Training has all of the required elements but training is weak. Activities are not interesting or well thought out. Trainers cannot demonstrate expertise in their subject matter.

C

Training lacks a few of the required elements but it looks like some effort has been made. Trainers are not well-prepared and cannot demonstrate expertise.
Some deadlines have not been met and group/individual makes excuses for why their work is not better.

D

Training lacks a few of the required elements and it looks like little effort has been made. Trainers are not well-prepared and do not show expertise.
Group/Individual makes excuses for why their work is not better.

F

Training does not meet criteria or student was absent.

Networking topics - 1, 2, 3, 4, 5, 6

Hints:

1. This project will require you to use everything you have learned in class, notes, and visit to the DWC server room.
2. It will also require you to work as a team.
3. Each team should select a team leader
4. Each team leader should meet with the other team leaders and discuss information they can share with one another
5. Team leaders will also divide up the work between team members
6. When thinking about presentation ideas, think about “What was” (past), “What is” (present) and “What will be” (future) for your topic.

The tables below list all the topics available for this project. Use the questions for each topic as a starting point for your research and for questions to ask your chosen company.

Project #1: Operating Systems
1. What is an “operating system”?
2. What is the history of operating systems?
3. What services does the operating system provide (what does it do)? Talk about devices and Input/Output
4. What operating systems are used within the network of the company you interviewed? Find a company that is using at least Linux and Windows
5. On what type of servers are these operating systems used? That is, what functions do these servers have?
6. What are the advantages of each operating system? Why are they used in the capacity that they are used in?
7. What is the significance of the Control Panel and Task Manager in XP and Vista? Create activities based on these. Discuss Administrative Tools.

Networking Topics -> 1, 2, 3, 4, 5, 6

Project #2: Firewalls
1. What is a firewall?
2. What does a firewall do? (hint: ports )
3. Is a firewall necessary for a network? If so, why?
4. What sort of firewall system does the company you interviewed have?
5. Why does your company use this particular system?
6. What firewall would you recommend for a home user?
7. Do you have a firewall on your laptop? If so, what is it?
8. What companies make the firewall(s) that are used at your company?
9. How can you test a laptop or other computer to see if there are “holes” in its defenses? (hint:grc.com and pcflank.com)
10. How can you configure the Windows Firewall to provide maximum protection?
11. How does your company protect user laptops

Networking Topics -> 1, 2, 3, 4, 5, 6

Project #3: Routers
1. What is a router?
2. What does a router do? (hint: use Netlingo)
3. Is a router necessary for a network? If so, why?
4. What is the difference between a router and a switch?
5. What kind of router is at DWC? Why does DWC use this particular router?
6. For a home network using ADSL, where is the router?
7. What protocol(s) are most popular on the internet
8. What companies make the router(s) that are used at DWC?
9. What protocols do routers use and why? Find router diagrams for the internet.
10. Explain “tracert”.

Networking Topics -> 1, 2, 3, 4, 5, 6

Project #4: DNS
1. What is DNS? What is the purpose of DNS?
2. What is “name resolution” and what happens during the name resolution process?
3. Is DNS necessary for a network? If so, why?
4. What are “root servers” and what is their purpose?
5. What is “nslookup”? Demonstrate and explain the concepts within NSLOOKUP.
6. What is “SOA”?
7. Do “nslookup” on DWC’s and Etisalat’s network. What are the results?
8. What is “reverse ip lookup”?
9. Can networks have more than one DNS server? If yes, why?

Networking Topics -> 1, 2, 3, 4, 5, 6

Project #5: Home Networks
1. What is a home network? Discuss A/B/G networks.
2. Describe a typical Al Shamil home network in the UAE. How does it work?
3. What is ADSL? What does an ADSL modem do?
4. How is ADSL different from dial-up?
5. If you do a “tracert” on a home network, how many hops does it take to get through the Etisalat network before the data “leaves” the UAE? (hint: show screenshot)
6. Do you need a firewall if you have and Al Shamel connection? Do you need a router?
7. Describe how to set up ADSL on a home ADSL device and discuss what the parameters mean.
8. What companies make ADSL modems (name a few)?
9. What role does a ADSL Modem play within a Home Network?
10. Use screenshots for the firewall, router, DHCP server function of an ADSL Modem.
11. What are the typical ADSL parameters within Etisalats network and what do all the terms mean?
12. What are Wireless Networks?
13. How do you make wireless networks “secure”?
14. Discuss wireless modems and how they work including how to set one up correctly. Discuss DHCP, address reservations, IP addressing, firewalling, and securing a wireless network.

Networking Topics -> 1, 2, 3, 4, 5, 6

Project #6: Directory Services (Active Directory/NDS)
1. What are Directory Services such as “Active Directory” and “Novell Directory Services (NDS)”? What is an “OU”? What are the components that make up a “Directory”? What is “LDAP”?
2. How do you search the Active Directory in XP and Vista?
3. How do drive mappings work? How many drives do you have on your laptop when you boot up and to what servers do they “point” to?
4. What are the “resources” used on a network
5. What “resources” are available on the network of the company you interviewed and on the DWC network?
6. What is a print queue? (Screenshot)
7. Is there a print server on the network of the company you interviewed? Is there a print server on the DWC network? If so, what is the IP address of this computer? What is the operating system of this server?
8. What is the difference between client and server?
9. What companies make the servers that are on the DWC network?
10. Find some interesting tools that will allow you to view and or search the active directory.
11. How does the company you interviewed manage their directory services. Do they use any special software?

Networking Topics -> 1, 2, 3, 4, 5, 6