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Course Details

College Dubai Women's College
Department Business
Program Bachelor of Applied Science in e–Business Management
Term Level 4 - Semester 2
Academic Year 2008-2009
Course Code ECOM 250
Course Title E-Business Operations

Faculty and Contact Details

Instructors Location Ext Contact Hours
Tridib Chatterji B-03 492 4
Haya Bin Mutlaq Al Gafli B-41 423 8

Course Description

The development of the Internet for purchasing, supply chain management and other business applications are examined in this course. It is first necessary to identify the essential differences between business and consumer purchasing (b2b and b2c). Experience with Electronic Data Interchange (EDI) established the ground rules for e-business over the Internet, which led to the development of electronic marketplaces and industry networks. Electronic payment systems and use of the internet for recruitment, employee communication, logistics and trade are also covered.

Learning Outcomes

On successful completion of this course, you will be able to:

How you will Learn in this Program

Instructors will encourage active class participation and student centered learning. This will be achieved by: class activities and discussion, exercises, homework assignments, project work (individually and in groups), internet and library research. 

Your success will depend on the amount of EFFORT that you contribute to these activities. Your Professional Conduct will also be determined by your level of participation, attendance and adherence to college policies.

Semester Planner:

Learning Activities %
Details Assessment Item Deadline
Teaching Google Tools 25 Presentation and Peer training Lesson Plan, Presentation, Quiz Week 4-5
Customer Service Training 20 Customer relationship management/customer service management Lesson Plan, Presentation, Training Session Week 8
Internet Security 15 Report Individual Report Week 12
Netg courses 20 Independent course work - Netg Courses on Internet Security Completion of courses at preset dates NetG Assessment
E-Portfolio 10 Online e-portfolio Individual Grade - Website complete and posted on server Week 18
Professional Conduct and Participation 10 Self/Peer Assessment Self assessment and performance evaluation Week 18

The assessment schedule in the portal is here

Description of Assessment Items:

Projects and Assessments Overview
Internet Search Engines - Google Students will research and peer teach on various Google tools and search engine techniques
Customer relationship management; customer service management Students will learn the importance of developing lifelong customers through the use of online tools such as CRM
Internet Security Students will learn the importance of data and transaction security on the Internet and digital certificates. They will write a paper outlining their recommendations on how to properly secure a web site.
NetG As part of the ECOM 250 course this semester you will be required to complete two NetG courses on E-Commerce security and building a business case. The courses are to be completed individually. You will have to hand in proof that you have completed the course.

You will also have to write a one-page reflection (minimum 500 words) for each course.

Your mark will be determined by your level of mastery in each course and submission of your reflection. Failure to submit the reflection will result in an "F".
E-Portfolio This is a medium used to showcase all the work done during your course of study in eBusiness. It is also designed to express one’s own reflection of the “learning” that has been achieved over a course of time. The e-Portfolio is a very valuable project as it will be used to showcase your work and skills to potential employers. It is also used to keep track of your accomplishments as a student.
Professional Conduct and Participation Your attendance and the quality of your effort both during class and in your submitted work will be used to mark this.

NetG Assessment Summary

Course Description Course Code Time Due date
E-Commerce Security This course provides an introduction security and other factors that need to be taken into account when implementing e-business. 13185  8 Hours 15th March 
E-Commerce building a business case This course teaches the learner how to build a business case for e-commerce projects. It also provides the learner with information which addresses the relationship between costs and benefits. 13187 8 Hours 30th March

Written Assessment Guidelines

All of your written work will use the following guidelines. It is your responsibility as a student to read and understand what is required for each grade level.

Grade Assessment
A Paper has all of the required elements as well as thoughtful and creative analysis. It should look like you spent a great deal of time in thinking and writing the paper. In short, it has to be better than the average.

“A” work is work that is exceptional. “A” work looks both at details and at the larger context, and it synthesizes material to come up with something that is new and original. “A” work has a goal, reaches it, and comes up with something new. “A” work is organized, accurate, and free of mechanical errors
B Paper has all of the required elements analysis is weak. Some spelling and few factual errors.
“B” work is work that is good. “B” work is on the right track to “A” work, but it isn’t as fully articulated and well thought out as “A” work.

Too many signs of carelessness (i.e., mechanical errors, inaccurate citation, etc.) may return an “A” paper into a “B” paper.
C Paper lacks a few of the required elements but it looks like some effort has been made. Some spelling, formatting and factual mistakes.

“C” work is average work. It communicates what has been said in class and makes correct points, but it doesn’t take things any farther. It uses standard structures to say unoriginal things. Or it may say original things, but in such a way to make the reader confused about how the point is being made, or what it is.

Excessive mechanical errors can make a “B” paper a “C” paper because the reader has to spend so much time figuring out what is being said.)
D Paper lacks a few of the required elements but it looks like little effort has been made. Many spelling, formatting and factual mistakes. “D” work misses the point, uses inaccurate information and logic, and shows a lack of thorough thought.

“D” work misspells and mis-attributes names and qualities, and shows little awareness of organization and logic.
F Paper has almost none of the required elements and very little effort as been made in the project. If paper has not been submitted, it will result in an automatic F.

“F” work is work that does not address the problems set forward, does not have a goal, is riddled with errors, and does not communicate anything. Or it is work that uses uncredited sources.

*** Source: Dr. Carolyn Sigler, Kansas State University (1990s)